Last updated: 14th May 2018
OfficeServe limited is a company registered in England and Wales.
Maintaining the security of your data is a priority at OfficeServe, and we are committed to respecting your privacy rights. We pledge to handle your data fairly and legally at all times. OfficeServe is also dedicated to being transparent about what data we collect about you and how we use it.
This policy provides you with information about:
OfficeServe uses your personal data:
OfficeServe uses your personal data for electronic marketing purposes (with your consent).
OfficeServe aims to update you about products & services which are of interest and relevance to your company.
You have the right to opt out of receiving promotional communications at any time, by:
If you visit our websites, you may receive personalised banner advertisements whilst browsing other websites. Any banner advertisements you see will relate to products you have viewed whilst browsing our websites on your computer or other devices.
In order to make certain services available to you, we may need to share your personal data with some of our subsidiary companies. These include production and delivery service providers.
OfficeServe only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers relating to data protection and security, which mean they can only use your data to provide services to OfficeServe and to you, and for no other purposes.
Aside from our service providers, OfficeServe will not disclose your personal data to any third party, except as set out below. We will never sell or rent our customer data to other organisations for marketing purposes.
We may share your data with:
We will not retain your data for longer than necessary for the purposes set out in this Policy. The longest we will normally hold any personal data is 3 years.
OfficeServe may collect the following information about you:
Our websites are not intended for children and we do not knowingly collect data relating to children.
This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy. Some of the above personal data is collected directly, for example when you set up an on-line account on our websites, or send an email to our customer services team. Other personal data is collected indirectly, for example your browsing or shopping activity.
OfficeServe will never ask you to confirm any bank account or credit card details via email. If you receive an email claiming to be from OfficeServe asking you to do so, please ignore it and do not respond.
If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session.
In addition, we recommend that you take the following security measures to enhance your online safety both in relation to OfficeServe and more generally: ¬-
You have the following rights:
If you wish to exercise any of the above rights, please contact us using the contact details set out below.
We are required to set out the legal basis for our ‘processing’ of personal data.
OfficeServe collects and uses customers’ personal data because is it necessary for:
In general, we only rely on consent as a legal basis for processing in relation to sending direct marketing communications to customers via email or text message.
Customers have the right to withdraw consent at any time. Where consent is the only legal basis for processing, we will cease to process data after consent is withdrawn.
The normal legal basis for processing customer data, is that it is necessary for the legitimate interests of OfficeServe, including:-
The cookies stored on your computer or other device when you access our websites are designed on behalf of OfficeServe, and are necessary to enable you to make purchases on our website
The main purposes for which cookies are used are: -
If you want to disable cookies you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use.
This depends on which cookies you disable, but in general the website may not operate properly if cookies are switched off. If you only disable third party cookies, you will not be prevented from making purchases on our site. If you disable all cookies, you will be unable to complete a purchase on our site.
If you have any questions about how OfficeServe uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by any of the following means:
You have the right to lodge a complaint with the Information Commissioner’s Office. Further information, including contact details, is available at https://ico.org.uk
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